Perfunctory tasks were diverting the office manager’s time away from critical mission efforts. In addition, organizational procedures for such tasks were undocumented. The ID team designed a learning solution to address both challenges.

My major contribution to the project was the task analysis.

Project deliverables include a task analysis, learner analysis, job aid, and coaching guide (with a performance assessment).

COVID-19 forced an emergency move to distance learning for the Prosser School District in the spring of 2020. The next fall, district policy leaders required supports for parents and families to be a part of the startup plan to continue distance learning. This course is eLearning tutorial guide for parents and students that shows how to set up and navigate a user account in the Canvas learning management system.

Project deliverables include a tutorial eLearning course with two language modes.

School employees were falling for high level phishing scams and compromising district technology systems. This eLearning course was designed using scenarios based on real scams experienced by the district. It teaches the learner how to spot a phishing scam and what to do when they are unsure.

Project deliverables include a branching scenarios eLearning course, needs analysis (coming soon) and a storyboard (coming soon).